Sales and Product Research

Online Shop
Rii Authorized Agents World Wide
Rii Sales Central:
Shenzhen Riitek Technology Co.,Ltd
Sales Email:
Customer Service:
Phone: 86 - 755 29955759
Address:4F, No.1 Building, Zhongkenuo Industry Park, Hezhou Development Zone, Baoan District, Shenzhen, China

United States
Company Name: zettaguard

Company name: PETFERE.INC

Company name: Raw Media

Exclusive Distributor for Italy
Company name: DM SOLUZIONI ICT s.r.l.

The Netherlands
Company Name:Kiwi Electronics B.V.

Company Name:I-ON Tech CO., LTD

Rii Authorized Seller In Germany
Company Name:Henrik & Hans GmbH

Company Name:Rocktek Co.,Ltd
Rii Twitter : @RiiTekUK

Company name: SC ALBACOM BIZ SRL

Customer Service

Rii Customer Service

If you want to learn latest order status or change order, please enter into e-shop. Alternatively you can call our customer service department Monday to Friday between 9am and 8pm on (freephone in China) or +86 755 29955759 from overseas. You can also directly enter into FAQ in our website for more help

Technology Support

Online Support

Visit Rii support for FAQ, manuals, and in-depth technical articles. Visit Rii Communities to get help and tips from fellow Rii customers.

For help on Rii brother brands such as Riida, Reiie , please visit their website for customer service support.

Connect Rii Directly for Technology Support

Need service or support? Please use online technical support requests, we will give you solution ASAP.

More ways to get help:
  • please contact Rii customer service by freephone in China 86-755 29955759
  • Please email for help
  • Please contact Rii authorized local retailors directly for help

Please note: All Rii Customers enjoy 90 days freephone customer service since orders.after 90 days you can also enjoy free customer service and 1 year warranty


For legal questions, please go to and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Rii intellectual property, select Counterfeits & Knockoffs from the drop-down menu.

Frequently Requested Info

About Rii

Learn How to get more support for your Rii product

Repair and Service

See all your repair and service options based on your product and location.

Repair Status

Quickly and easily get the status of one or all of your repairs.

Rii Support Communities

Give and get help and tips from thousands of other Rii customers.

Job Opportunities

Find current openings, college jobs, internships, and more.

Media and Analyst Info

Get press releases, media contacts, and more.


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