If you want to learn latest order status or change order, please enter into e-shop. Alternatively you can call our customer service department Monday to Friday between 9am and 8pm on (freephone in China) or +86 755 29955759 from overseas. You can also directly enter into FAQ in our website www.riitek.com for more help
Visit Rii support for FAQ, manuals, and in-depth technical articles. Visit Rii Communities to get help and tips from fellow Rii customers.
For help on Rii brother brands such as Riida, Reiie , please visit their website for customer service support.
Need service or support? Please use online technical support requests, we will give you solution ASAP.
Please note: All Rii Customers enjoy 90 days freephone customer service since orders.after 90 days you can also enjoy free customer service and 1 year warranty
For legal questions, please go to www.riitek.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Rii intellectual property, select Counterfeits & Knockoffs from the drop-down menu.
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